Returns & Exchanges
At Whitbread Performance Innovations, we stand by the quality of our high-performance apparel and offer a 30-day window for returns or exchanges on all unworn items. We aim to ensure your gear fits your lifestyle perfectly, providing a seamless process for every customer.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags remain attached and the garment is in its original, unworn condition.
Affix the Label
Download and print the prepaid shipping label provided via email and attach it firmly to the outside of your return package.
Drop Off and Track
Hand over your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing